Frequently Asked Questions
How much do you charge?
I operate within the client’s budget. I make recommendations and adjustments to the project to meet the client’s short and long term price goals.
I do charge for my communication time as well.
Do you require a retainer?
I do not require monthly retainers. I am available if and when you need me. Whether that be a month or a year after we finish a project or service.
Are you accepting new clients?
Will you take on finished websites or projects in flux?
Will you work with my CMS?
Do you provide estimates?
Do you take on small clients?
Do you take on web development work from other companies?
Do you require contracts?
Do you host websites?
How do you accept payment?
Will you meet in-person?
I am based in San Diego, California.
What will the process look like?
Here’s a basic outline of a website project:
Phase 1 – Exploration and Drafting – All the client’s desired functions, features, and design elements will be mapped out. If needed, third-party services, programs, and plugins will be introduced and researched. Any original scripting will be determined. A visual draft of the website homepage and interior page examples will be created and presented to the client for approval.
The client will pay 25% of the estimated project costs before Phase 1 begins.
Phase 2 – Development – The website will be developed under the approved drafts and with the elements agreed upon during Phase 1. The client will be given the chance to review stages of the project development and provide feedback for adjustments.
The client will pay 50% of the project costs over the course of Phase 2.
Phase 3 – Launch – After the completion of the project, the client will be given the opportunity to review the completed website in total. Small adjustments and modifications will be made at this time.
Once giving the greenlight, the client will pay the remaining 25% of the project costs and the website will go live.
Do you offer warranties or maintenance?
Not exactly. Given the fast pace of advancement in Internet technology and the likelihood that clients will be utilizing services, programs, and scripts with multiple third-parties, I cannot promise that the final package will stand the test of time. Even over the past couple of years, with the advent of the smartphone and tablets in mainstream use, the Web experienced a huge shift toward mobile-friendly and responsive designs. Successful websites built just a year prior to the shift began seeing a necessity to update. Change is good, but it also means doing business online requires frequent modifications. Services available today can be gone tomorrow.
I do guarantee the quality of my work. If an original script or foundational element I code ends up with a bug or not working properly due to my own oversight, I will correct the issue and make it functional again at no cost to the client.
I cannot guarantee the functionality of any third-party scripts or services beyond the project launch.
I am more than happy to return to a project or marketing plan to update and adjust for obsolete entities and broken features. I am also available for ongoing maintenance, supervision, and consulting.
Where do we start?
It all begins with a phone call consultation. I do not charge for the first 15-30 minutes. During that time, the client and I will discover if we would like to work together and we will assess the next steps involved. Any project planning beyond that time allotment will be charged at my hourly rate. Additional phone conferences, meetings, and email correspondence will proceed.